Services

3 Steps to bring you peace of mind!

Inventory Services

Recording your personal property is extremely important, but it is only the first step in achieving a full service inventory. In addition to the documentation process, your information can be secured at an off-site location for safe keeping. Renewals and updates are available to keep your files current. Additionally, if you have a major remodel or redecorating project, we will re-inventory just those areas that have been updated.

Collections and Collectibles

How is a Collections Inventory different from a whole-house inventory? It’s in the details. We photograph each item individually, and the written description includes the details of each item, piece-by-piece. For example:

  • Artwork – artist, medium, name of piece, measurements
  • Books – title, author, edition, publisher, ISBN #
  • China – manufacturer, pattern, # of place settings and # of pieces per place setting, list of each serving dish
  • Figurines – manufacturer, name of the piece, identifying number, measurements

Additional examples of collectibles that have been inventoried are baseball cards, brass bells, coins, comic books, decks of playing cards, guns and weapons, historic documents, model cars and airplanes, mounted taxidermies, salt and pepper shakers, sports memorabilia, stamps … you name it, someone, somewhere, probably has a collection of it!

Why have a special inventory of collectibles?

  • To be able to itemize the value of each item and the collection as a whole to know they are sufficiently insured.
  • Using it as a source to note what items their family and friends want “someday.”
  • Having photos and descriptions to prepare to sell them as a whole collection or individually to collectors, on auction sites, etc.
  • Prevention from buying an item you already own while working on completing a collection.

Whether you want a whole-house inventory, a collections inventory, or both, we will create the inventory of your choice.

Appraisal Examiner

When compiling home and business inventories, we are often asked if we know the value of items or if we know of an appraisal firm. We are not certified appraisers; however, we are pleased to have achieved our Certified Appraisal Examiner (CAE) designation through the National Inventory Certification Association. This certification provides us with the credentials and knowledge to assist appraisers by collecting the required information they need to create an accurate Uniform Standards of Professional Appraisal Practice (USPAP) compliant certified report.

After we record the information about your artwork, antiques, collectibles, guns, sports memorabilia, and other valuable items to be appraised, we submit the photos and documented details to the appraiser who in turn creates a Uniform Standards of Professional Appraisal Practice (USPAP) compliant certified appraisal report.

This service was developed with the needs of our clients in mind. By utilizing our Appraisal Examiner service, you will only need to schedule one appointment for both your inventory and appraisal needs, and have both completed within the same timeframe. Additionally, less travel costs (if any) will be incurred, along with the cost savings of the hourly rate of a 2nd person collecting the same information.

Renovation and Tax Deductions. Most people are unaware of the opportunity to recycle luxury kitchens, baths, fixtures, and furniture.  As Certified Appraisal Examiners, we have partnered with a non-profit to collect the information of all donated items. Homeowners receive the benefit of 1) free, white-glove, insured, professional removal/pack/transport of the donated items, 2) no disposal fees, and 3) a tax deduction through their donation to the non-profit organization. 

The list of luxury items that can be recycled are:

  • Appliances
  • Counter Tops
  • Cupboards
  • Fixtures
  • Appliances
  • Sinks
  • Light Fixtures
  • Furniture
  • Artwork and Decorative Items
  • Doors and Windows

When remodeling or renovating, buying a house but not fond of the kitchen or bath(s), or settling an estate, take advantage of this great opportunity! Call us for more information.

Documenting, Securing and Maintaining Your Inventory

Documenting Service

Image Documentation
The series of digital photos of each room include full room views from different perspectives, a photo of each wall and close-up photographs of specific key assets. Exterior building shots are also included.

 

We catalog your inventory for prompt claims submission

Catalog
Complementing the digital record is an itemized list of your personal property. Organized by room (the format preferred by insurance companies), the detailed description includes manufacturer, model and serial numbers of electronics, appliances, weapons, power tools, etc. Special artist marks and other identifying information on collectables are included as well.

 

Final Report

Final Report
Your completed portfolio will be delivered within two weeks of the on-site inventory process. It includes a printed report, printed full-color photos, plus a CD or DVD of all inventory documentation.

 

Secure Backup

Secure Backup
A copy is stored and secured at an off-site location. If your report is damaged, lost or destroyed due to a disaster, we will provide one to you within 48 hours. Upon your request, we’ll also include a 2nd copy for your insurance agent or the police department at no additional charge.

 

Annual renewals and updates

Annual Renewals and Updates
As your ownership of assets changes, an update of this information is recommended. As a service to our customers, we offer annual renewals and updates at a nominal fee. These updates will keep your records current so you won’t have to pay for the full service again.

 

FAQs

How do I know I’m getting a quality service?
We are nationally certified. To ensure that you are receiving the best inventory service possible, our processes are continually reviewed, improved, and adapted to meet our customers’ needs. In fact, our process was created with input from insurance agents, insurance adjusters, accountants, financial planners, and attorneys. Please also refer to our Testimonials page to hear from some of our clients.

What do I need to do to prepare for the inventory?
Absolutely nothing! However, if you have jewelry or other items in a safe deposit box or other off-site location, you might want to have them available so we can capture this information. Also, we will be happy to create a digital record of your appraisal forms or certificates of authenticity.

Do I need to clean before you come?
This is one of the most common questions, and our answer is – Absolutely not! Tidiness is of no concern to us. Don’t feel that cluttered or disorganized closets or garages need to be cleaned. Once you’ve made the decision to invest in this important household or company inventory, it’s best to have it completed as soon as possible. If you had a disaster, we are sure you would rather have a picture of a cluttered or dusty area than have no pictures at all! Don’t delay!

What if my schedule doesn’t allow time for your inventory service?
We realize that everyone is extremely busy, and it might be difficult to block out the time required for us to provide a thorough inventory service. Therefore, we are certified, bonded, and insured so you can have confidence in our professionalism. Many of our clients go to work or run errands while we complete the inventory; after all, this is one reason people hire us – because they don’t have the time to do it themselves!

You are bonded and insured; are you also licensed and certified?
There is no licensing, on either a state or national level, for the personal property inventory industry.

Though certifications are not required for a home and business inventory professional at this time, we are certified through the National Inventory Certification Association. This is just one example of how we strive to be the leading professionals in the industry.

What should I expect on the day of the inventory?
We will arrive on time! You will be given an overview of the process before we begin, and encourage questions prior to starting and during our time on site. If you want to remain with us the entire time we are in your home or place of business, we welcome you to do so. If you prefer to go about your daily routine, that’s OK with us as well – it’s your house or business, and totally up to you.

Do you inventory attics, unfinished basements, and storage buildings?
Our standard inventory service is for the garage and living areas of the home or occupied areas of a business. We do, however, as a courtesy to our customers, enter easy-to-access on-site storage areas to take photos of the items for visual documentation as part of the initial service.

We can complete a more detailed inventory of items in storage based on an hourly rate. If time permits, this can be accomplished on the same day. Depending on the extent of the project, a second visit might be required.

Do you inventory contents of homes and businesses only?
No, we also document the contents of rental and vacation homes, storage facilities, barns, construction trailers, boats, RVs, churches, private schools, college dorm rooms, government offices, and more – any place that has personal property.

Do you place values on items?
For the disaster preparedness inventory list, that portion of the report is completed by you, since only you know what you paid for your belongings. Once that information is provided to us, we will add it to your report at no additional charge.

For an estate settlement inventory, we do establish the fair market value of the contents. Also, the service for after disaster inventories includes the pricing of items, with assistance from the client.

Do you offer any other services besides inventories?
We do offer a pricing service for replacement values of your inventory. With your assistance, we will complete the pricing information for your report. This is best as a second step, addressed after your inventory portfolio is completed. Call us for further information.

Another service we offer is documenting the condition of buildings, mainly for the benefit of either the landlord or the tenant of rental property. Information is recorded prior to move-in or immediately after a move-out. Photographs and a Condition of Structure report are provided.

If all of your questions haven’t been answered, please call or email us.